PrivacyPolicy
Nexusrealm Game (hereinafter referred to as "we") has always solemnly committed to protecting the personal information and privacy of users of Nexusrealm Game services (hereinafter collectively referred to as "users" or "you"). When you use Nexusrealm Game services, we will collect and use your relevant personal information. We hope to explain to you the processing rules and related matters concerning our collection and use of your relevant personal information through the "Nexusrealm Game Privacy Policy" (hereinafter referred to as "this Policy"), in order to better protect your rights. 【Special Note】 1. This Policy applies to the Nexusrealm Game services we provide. This Policy and the "Nexusrealm Game Privacy Policy" are both effective for you. If there are any inconsistencies between the terms of this Policy and the terms of the "Nexusrealm Game Privacy Policy," the terms of this Policy shall prevail. If not mentioned in the terms of this Policy, the terms of the "Nexusrealm Game Privacy Policy" shall prevail. Users under the age of fourteen are also subject to the *Nexusrealm Game Privacy Policy*, the *Nexusrealm Game Children's Personal Information Protection Rules and Guardian Notice*, this policy, and the *Nexusrealm Game Children's Personal Information Protection Rules and Guardian Notice* (see attachments). 2. This policy outlines how we process your information in different scenarios. However, we will only process your information when you enable relevant functions or use relevant services to achieve those functions or services. If you do not enable relevant functions or use relevant services, we will not process your corresponding personal information. In addition to this policy, in certain products, we will also provide you with immediate notifications through pop-ups and page prompts explaining the specific information collection purpose, scope, and usage methods of that product. These immediate notifications constitute part of this Privacy Policy and have the same effect as this policy; please pay special attention to them. 3. Before using the services provided by Nexusrealm Game, please be sure to carefully read and thoroughly understand this policy, especially the clauses marked in bold/bold underline. You should focus on reading these clauses and only begin using the service after confirming that you fully understand and agree to them. If you do not agree to the contents of this policy, the Nexusrealm Game service may not function properly or may not achieve the service effect we intend to provide. You should immediately stop accessing/using the Nexusrealm Game service. After reading this policy, if you have any questions about this policy or related matters, you can contact us through the feedback channels listed in the "How to Contact Us" section of this policy, and we will answer your questions as soon as possible. This policy will help you understand the following: I. How We Collect and Use Your Personal Information II. How We Use Cookies or Similar Technologies III. We May Share, Transfer, and Publicly Disclose Your Personal Information IV. How We Store and Protect Your Personal Information V. How to Exercise Your Rights Related to Your Personal Information VI. Protection of Minors VII. Revisions and Notifications VIII. How to Contact Us I. How We Collect and Use Personal Information (I) We will collect and obtain your personal information through the following channels: 1. Information You Voluntarily Provide (1) Information you provide to us when registering an account for the Nexusrealm Game product or using the Nexusrealm Game service; (2) Information you store when using the Nexusrealm Game service. Please note that if you publicly disclose your information in areas visible to other users within the Nexusrealm Game product, such information may be collected and used by others. If you discover that someone has improperly collected or used your information, you can contact us through the feedback channels listed in the "How to Contact Us" section of this policy. 2. Your information legally shared by third parties. 3. Your usage information legally obtained during the process of providing services to you, such as information we collect, aggregate, and record when you use the Nexusrealm Game service. (II) We will collect and use your personal information for the following purposes: 1. To help you complete registration and login To facilitate our provision of continuous and stable services to you and to ensure the security of your use of Nexusrealm Game products, we need you to provide basic registration or login information, including your mobile phone number, email address, etc., and to create your account, username, and password. If you only need to use basic functions such as browsing, you do not need to register or log in or provide the above information. In accordance with relevant laws, regulations, and regulatory requirements, after you register an account, we need you to provide your real identity information, including your name and valid identification documents (such as ID card, passport, driver's license, household registration book). If you do not provide the above real identity information or provide false information, you will not be able to enjoy the relevant services or will be subject to corresponding restrictions in using the Nexusrealm Game product. We will be unable to provide you with the relevant services or impose corresponding restrictions on your behavior. To achieve the purpose of real-name authentication, you agree and authorize us to provide, query and verify your aforementioned identity information to relevant real-name authentication agencies (relevant national authorities, public security departments or other agencies entrusted/cooperated by them). 2. Provide basic product functions and maintain network and operational security. During your use of our services, we provide you with basic functions, identify abnormal account statuses, understand and improve product compatibility, and ensure the security of Nexusrealm. To ensure the network and operational security of the Game service, maintain the normal operation of the aforementioned functions, protect the personal and property safety of you or other users or the public from harm, better prevent various security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, and network intrusions, and more accurately identify violations of laws and regulations, we will collect and store device information, log information, account information, transaction information, and information shared by our affiliated companies and partners with your authorization or in accordance with the law regarding your use of the service and how you use it. We will associate this information to comprehensively assess your account and transaction risks, verify your identity, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law: (1) When you use our service, we will collect your log information: login logs, item logs, operation information, friend information and interaction records, login account and ID, search query content, IP address, browser type, telecommunications operator, network environment, language used, access date and time, and your browsing history, push notification records, dwell time, refresh records, posting records, following, subscriptions, favorites, and sharing. (2) To ensure your normal use of our services, maintain the normal operation of the product's basic functions, improve the product experience, and protect account security, we will receive and record the device information you use: device name, device model, operating system and version, client version, device resolution, package name, device settings, device identifier (MAC/IMEI/Android ID/IDFA/OpenUDID/GUID/SIM card serial number/IMSI/OAID/VAID/AAID/GAID/IDFV/MEID/ICCID), Wi-Fi access point name (SSID), hardware and software characteristics, and IP address. In order to collect the above basic personal device information, we will request permission to access your device information in necessary scenarios. If your device configuration supports it, in order to achieve the animation display effect of the scene in the product, perform auxiliary positioning, and quickly adjust the viewing angle based on the mobile device's posture, we will collect the sensor information of your device (accelerometer, gravity sensor, rotation vector sensor, magnetic field sensor, and gyroscope sensor information, depending on the different scenarios). (3) To ensure account security, identify and prevent malicious programs, and create a fair, healthy, and safe environment, we will collect your device identifier information, product identification information, hardware and operating system information, installed application list, application process and product crash log information, and device sensor information during your use of the service, including when the application is running in the background. This information is used to combat behaviors that damage the product environment or interfere with or disrupt the normal operation of the product service (for detecting piracy, scanning cheating programs or software, and preventing cheating). (4) To provide you with location-based services (such as regional rankings, nearby friends, and nearby team-up functions), we will collect your geographic location information (including nearby Wi-Fi and nearby cell IDs). Geographic location information is sensitive personal information. Refusing to provide this information will only prevent you from using location-based services, but will not affect your normal use of other product functions. Please note that individual device information and log information cannot identify a specific natural person. If we combine this type of information with other information to identify a specific natural person, or combine it with personal information, then during the period of combined use, this type of information will be considered personal information. We will anonymize and de-identify such personal information, unless otherwise authorized by you or stipulated by laws and regulations. During the period of combined use, this information will be processed and protected as your personal information in accordance with this policy. 3. Providing you with interactive, publishing, information push, product/service marketing and promotion, and satisfaction survey services (1) When you use the Nexusrealm Game service to upload and/or publish information and engage in related interactive behaviors (speaking, commenting, sharing messages, collecting, rewarding), we will collect the information you upload, publish, or create, and use your nickname, avatar, ID, and published content for display. Please note that if the information you publicly publish contains your personal information or sensitive personal information, please consider carefully before publishing, as such information may be collected and used by others. If the information you publish involves the personal information of others, you should obtain their consent before publishing. When you discover that others are improperly collecting or using your information, you can contact us through the feedback channels listed in the "How to Contact Us" section of this policy. (2) If you copy information from within the product to share, receive shared information within the product, or participate in related activities, we need to access your clipboard to read sharing codes, passwords, links, redemption codes, and other related information to enable the functions or services of sharing information, obtaining benefits, and participating in activities. Your clipboard information will only be processed on your device. We will only read information related to our services to complete related instructions and will not store your clipboard information. Without further explanation and your consent, we will not collect other irrelevant information from your clipboard. (3) To provide you with timely updates on the product and services, we will push hot topics, activity notifications, and progress to you through your device's system notifications. To ensure the timeliness of message pushes, the product will remain active in the background. You can choose to disable the message push function in your device settings. When you use the Nexusrealm Game service on an Android device, we have integrated a message push SDK to achieve the instant message push function. To ensure the stability, reach, and timeliness of message pushes within the APP, the APP may perform necessary self-starting or associated startup of other applications depending on the device brand and system version you are using. (4) When you participate in the marketing promotion and satisfaction survey activities within the product, we will collect one or more of the following information, depending on the type and purpose of the survey activity, provided you actively fill it out: your name, gender, age, occupation, mailing address, contact information, and other information you actively fill out. Please refer to the separate instructions on the activity page and the content of the questionnaire you receive for specific details. (5) Based on the purpose of product/service marketing promotion, we will send you commercial information, either directly or through a third party, using your legally collected email address, mobile phone number, YiXin, WeChat, and other third-party social media accounts. 4. Helping you complete order placement, payment, recharge, and delivery of goods or services to you (1) When you order specific goods and/or services or recharge in the Nexusrealm Game service, in order to display your account transaction information and ensure transaction security, we will generate an order for the purchase of the goods and/or services through the system, collecting your specific order number, order creation time, and transaction amount information for display to you and to facilitate your order transaction management. During the order process, if it is a physical product, we also need you to provide the recipient's name, delivery address, and contact number so that we can deliver the goods to you. (2) To complete order payment, deliver goods or services, confirm transaction status, and provide you with after-sales and dispute resolution services, we will collect your account, order, transaction, and logistics information related to the transaction progress through the transaction counterparty, payment institution, and logistics company you selected based on the transaction, or share your transaction information with the aforementioned service providers. Recharge records and consumption records are sensitive personal information. Collecting such information is necessary to realize the consumption function; otherwise, the transaction cannot be completed. 5. Providing you with customer service or other user response functions When you contact our customer service or use other user response functions (personal information protection complaints or suggestions, other customer complaints and needs), we need you to provide necessary personal information to match and verify your user identity in order to protect your account and system security. To process your requests, our customer service representatives need to query or verify your relevant information within the scope of your authorization and only use it within the necessary scope. If you refuse to provide or provide incorrect information, we will not be able to provide you with corresponding support. After verifying your user identity, we will also save your contact information (the contact information you use when contacting us or other contact information you provide to us voluntarily), your communication/call records and content with us, and other necessary information related to your needs, in order to contact you or help you solve problems, or record the handling solutions and results of related issues. 6. Personalized Recommendations Based on the personal information we obtain (your browsing and search history, device information, order information, and advertising data), we will extract relevant characteristics of your browsing and search preferences, behavioral habits, and location information based on one or more of the above information to provide you with more tailored page displays and personalized content and advertisements. If you do not wish to receive personalized recommendation services, you can view the management methods and disable the corresponding function in the Nexusrealm Game product. If you have any questions, you can log in to the "Nexusrealm Game User Personal Information Service Platform" to contact us. 7. You understand and agree that during the use of Nexusrealm Game services, we will request access to your system permissions when necessary (specific permissions vary depending on your device model and system version) to collect and use the information involved in these permissions. Before granting permissions, we will inform you of the purpose of granting permissions and obtain your consent. If you do not agree, we will not grant the relevant permissions and will not be able to provide you with the services corresponding to those permissions. (1) By agreeing to access storage permissions, you allow us to access your device's storage permissions, including "read external storage permissions," "read/write SD card content permissions," and "modify/delete SD card content permissions," so that you can download, upload, and save content, or use caching to publish/share information, edit/modify avatars, communicate with customer service, and report/complain; (2) By agreeing to access phone information permissions, you allow us to obtain your device information as a unique identifier for your device, so as to provide you with more tailored page displays and personalized content recommendations, understand and improve product compatibility, identify abnormal states, and ensure the network and operational security of the Nexusrealm Game service; (3) After you agree to access camera permissions, you can upload and take photos/images/videos, use the "Scan," "QR code," and "Expression Practice" functions to publish information and comments, live stream videos, add friends, watch videos/competitions, share resources face-to-face, or communicate with customer service to provide proof; (4) After you agree to access album permissions, you allow us to access your album content/add content to your album so that you can publish/share information, upload/edit/modify avatars, save image/video information, communicate with customer service, and report/complain; (5) After you agree to access microphone permissions, you can use voice functions to interact with our products and others, contact customer service, and record screens; (6) After you agree to access location permissions, we can obtain your location information so that you can interact with nearby friends, guide your location movement, or push personalized content to you; location information is sensitive personal information. If you do not agree, it will only prevent you from interacting with nearby players, accurately moving your location, or receiving corresponding personalized content, but it will not affect your use of other functions of the product unrelated to location permissions. You can also cancel your location information authorization at any time. (7) With your consent to access your calendar, we can obtain your schedule to provide you with recording and reminder functions. Regarding specific function permissions: If you need to disable the function permissions enabled to use the above specific functions, most mobile devices will support this request. For specific methods, please refer to or contact your mobile device's service provider or manufacturer. You can also log in to the Nexusrealm Game User Personal Information Service Platform to contact us. Please note that enabling any permission means you authorize us to collect and use relevant information to provide you with corresponding services. Once you disable any permission, it means you cancel the authorization, and we will no longer collect and use relevant information based on the corresponding permission, nor will we be able to provide you with the services corresponding to that permission. However, your decision to disable permissions will not affect the information collection and use previously based on your authorization. If we want to use your personal information for other purposes not specified in this policy or collect other personal information not mentioned, we will obtain your consent separately through page prompts, pop-ups, or other means in accordance with the law. 8. Exceptions to Obtaining Authorization and Consent According to relevant laws and regulations, your information may be processed without your authorization or consent in the following circumstances: (1) Necessary for concluding or performing a contract in which you are a party; (2) Necessary for fulfilling statutory duties or obligations; (3) Necessary for responding to public health emergencies or protecting your or others' life, health, and property in emergency situations; (4) Processing your personal information within a reasonable scope for news reporting, public opinion supervision, or other actions for the public interest; (5) Processing your personal information that you have voluntarily disclosed or that has been legally disclosed within a reasonable scope; (6) Other circumstances stipulated by laws and administrative regulations. II. How We Use Cookies or Similar Technologies We or our third-party partners may obtain and use your information through cookies or similar technologies and store such information as log information. By using cookies, we provide users with a simple, easy-to-use, and personalized online experience. A cookie is a small amount of data sent from a web server to your browser and stored on your computer's hard drive. We use cookies to benefit our users. For example, to make logging into the Nexusrealm Game virtual community faster, you can choose to store your username in a cookie. This will make logging into Nexusrealm Game services easier and faster the next time you want to. Cookies help us determine the pages and content you visit, the time you spend on specific Nexusrealm Game services, and the Nexusrealm Game services you select. Cookies allow us to serve you better and faster, and to personalize your experience on Nexusrealm Game services. However, you should be able to control whether and how cookies are accepted by your browser. Please refer to your browser's documentation for more information on this. We and third-party partners may collect and use your information through cookies or similar technologies, and store such information. We use our own cookies or similar technologies for the following purposes: 1. To remember your identity. Cookies or similar technologies help us identify you as a registered user or save information you provide about your preferences or other information; 2. To analyze your use of our services. We may use cookies or similar technologies to understand what activities you engage in using the Nexusrealm Game service or which services are most popular; 3. For ad optimization. Cookies or similar technologies help us provide you with ads that may be more relevant to you, rather than general advertising, based on your information. While using cookies or similar technologies for the above purposes, we may aggregate and provide non-personally identifiable information collected through cookies or similar technologies to advertisers and other partners for analysis of how you and other users use the Nexusrealm Game service and for advertising purposes. The Nexusrealm Game service may contain cookies or similar technologies placed by advertisers and other partners. These cookies and/or similar technologies may collect non-personally identifiable information about you for analysis of how users use these services, to send you ads that may be relevant to you, or to evaluate the effectiveness of advertising services. The collection and use of such information by these third-party cookies or similar technologies are not governed by this policy, but by their own privacy policies. We are not responsible for third-party cookies or similar technologies. You can refuse or manage cookies or similar technologies through your browser or user selection mechanism. However, please note that if you disable cookies or similar technologies, we may not be able to provide you with a better service experience, and some services may not function properly. You will still receive advertisements, but these advertisements will be less relevant to you. III. How We Share, Transfer, or Disclose Your Personal Information (I) Sharing We attach great importance to protecting your personal information. We will only provide your personal information to third parties for legitimate, proper, necessary, specific, and explicit purposes. We will sign strict confidentiality agreements with companies, organizations, and individuals who receive our personal information, requiring them to process the information in accordance with our instructions, this policy, and any other relevant confidentiality and security measures. 1. To achieve the purposes stated in this policy, we may collaborate with third-party service providers by integrating their SDKs or other similar applications (including in the form of embedded code, plugins, or H5) to provide you with better customer service and user experience. The following are the circumstances under which personal information is entrusted to us for processing or sharing in order to provide our services: (1) For advertising-related services, including ad display and ad data monitoring/statistics; (2) For push notification functions, including push notifications from mobile phone manufacturers, reminders for specific events, and personalized content recommendations; (3) For payment-related services, including order payment, transaction verification, revenue settlement, and payment information aggregation and statistics; (4) For obtaining device location permissions, collecting device information and log information with your consent; (5) For third-party authorized services, including Nexus Realm... (6) Third-party account login approved by Game; (7) Supporting product function modules, including online live streaming, video playback, voice recognition, AR, intelligent customer service, bullet screen playback, and content storage; (8) Optimizing product performance and service quality, including improving hardware network configuration capabilities, reducing server costs, hot-fixing functions, security analysis, service optimization, and enhancing user experience; (9) Account security and product reinforcement related services, including network monitoring, domain name resolution, anti-hijacking, anti-spam and anti-cheating, and encryption/decryption services; (10) Logistics services, including physical goods packaging and shipping, transportation, and express delivery. Some third-party SDKs or similar applications that we integrate will collect your personal information. When you use such services provided by third parties in our services, you agree that they will directly collect and process your information. We will assess the legality, legitimacy, and necessity of such third-party services collecting personal information, require such third parties to take protective measures for your personal information, and strictly comply with relevant laws, regulations, and regulatory requirements. You can click on the "Third-Party Service Sharing List" to learn about the specific details of the third-party SDKs or other similar applications that we integrate. You may also choose to contact us through the feedback channels listed in the "How to Contact Us" section of this policy, and we will respond to you as soon as possible. 2. Nexusrealm Game services may access or link to products or services provided by third parties other than Nexusrealm Game, including: (1) You may use the "Share" function to share certain Nexusrealm Game service content to third-party products or services other than Nexusrealm Game, or you may share content from third-party products or services other than Nexusrealm Game to the Nexusrealm Game service; (2) Providing you with links through advertisements or other means, allowing you to link to third-party products or services or websites other than Nexusrealm Game; (3) Other situations involving access to third-party services. The above third-party services are operated by the relevant third parties. Your use of such third-party services (including any information you provide to such third parties) is subject to the third party's own terms of service and personal information protection rules (not this policy), and you need to carefully read their terms. This policy only applies to the personal information we collect and does not apply to any third-party services or third-party information usage rules. If you discover any risks associated with these third-party services, we recommend that you cease all related operations to protect your legal rights and contact us promptly. 3. To better protect the physical and mental health of minors, guide them in healthy internet use, and prevent them from misusing or borrowing adults' information, we will, based on the request of the minor's guardian or our own proactive need to protect the minor, attempt to contact their guardian to inform them of their login account, login duration, transaction records, and behavioral information for reminders, confirmation, and processing. 4. To improve Nexusrealm Game's product development capabilities and service levels, and to provide you with better products and services, we will share de-identified or anonymized data with research institutions, scientific research institutes, and universities within a legal, reasonable, and necessary scope. We will not share information that can be used to identify you with the aforementioned institutions without your explicit authorization. (II) Transfer In the event of a merger, acquisition, asset transfer, division, dissolution, bankruptcy, or similar circumstances, if your personal information needs to be transferred, we will inform you of the relevant circumstances, provide you with the name and contact information of the recipient, and require the new recipient to continue to protect your personal information in accordance with laws and regulations and requirements no less stringent than those in this policy. (III) Disclosure We will only disclose your personal information in the following circumstances: 1. To disclose the information you specify, based on your needs and with your explicit consent; 2. To disclose your personal information as required by laws and administrative regulations. IV. How We Store and Protect Your Personal Information (I) Storage of Personal Information Unless otherwise stipulated by laws, regulations, or regulatory authorities, we will only store your personal information for the shortest time necessary for the purposes described in this policy. If we terminate our services or operations, we will promptly cease collecting your personal information and will notify you in advance in accordance with relevant laws and regulations. After terminating our services or operations, we will delete or anonymize your personal information, unless otherwise stipulated by laws, regulations, or regulatory authorities. If you apply to cancel your account, voluntarily delete your personal information, or exceed the necessary period, we will delete or anonymize your personal information, unless laws and regulations stipulate a retention period. Personal information collected within the People's Republic of China is stored within China. If cross-border transfer is required, we will separately request your authorization and consent and ensure compliance with national laws and regulations and the provisions of relevant regulatory authorities to provide sufficient protection for your personal information. (II) Protection of Personal Information We attach great importance to information security and have established a dedicated security team, taking all reasonable and feasible measures to protect your personal information: 1. Data Security Technical Measures We will adopt industry-standard security measures, including establishing reasonable systems and security technologies to prevent unauthorized access, use, or modification of your personal information, and to avoid data damage or loss. Our services employ de-identification and multiple encryption technologies. We will use these technologies (including SSL) to encrypt and store your personal information, and isolate it through isolation technology to protect it. When using personal information, including information display and information-related calculations, we will use multiple data anonymization technologies to enhance the security of information during use. We will also use strict data access control and multi-factor authentication technologies to protect personal information and prevent data from being used illegally. 2. Other Security Measures We Take to Protect Personal Information We have an industry-leading data security management system centered on data and covering the data lifecycle, improving the security of the entire system from multiple dimensions, including organizational structure, system design, personnel management, and product technology. We manage and regulate the storage and use of personal information by establishing a data classification and grading system, data security management standards, and data security development standards. We implement comprehensive data security controls through confidentiality agreements with information users, monitoring, and auditing mechanisms. We will also conduct security and privacy protection training courses to enhance employees' security awareness and understanding of personal information protection policies and related procedures. We only allow Nexusrealm Game employees and partners who need to know this information to access your personal information, and we have established strict access control and monitoring mechanisms for this purpose. We also require all personnel who may have access to your personal information to fulfill their corresponding confidentiality obligations. Failure to fulfill these obligations may result in legal liability or termination of cooperation with Nexusrealm Game. The internet environment is not 100% secure. We will do our best to ensure or guarantee the security of the personal information you send to us. If our physical, technical, or administrative safeguards are breached, resulting in the leakage, alteration, or loss of personal information, and causing damage to your legitimate rights and interests, we will notify you immediately in accordance with the law and bear the corresponding legal responsibility. 3. Security Incident Handling To address the risks associated with the leakage, alteration, and loss of personal information, we have established several systems that clearly define the classification and grading standards for security incidents and vulnerabilities, as well as the corresponding handling procedures. We have also established an emergency response team for security incidents. Following security incident handling guidelines, we activate security plans for different security incidents, focusing on loss mitigation, analysis, location, remedial measures development, and collaboration with relevant departments for source tracing and crackdown. We also regularly organize internal training and emergency drills to ensure our staff are proficient in relevant emergency response strategies and procedures. When an information security incident is likely to occur or unfortunately does occur, we will immediately take remedial measures in accordance with legal requirements and promptly inform you of: the basic situation and potential impact of the security incident, the measures we have taken or will take, suggestions for your self-protection and risk reduction, and remedial measures for you. We will also promptly inform you of the relevant information via email, letter, telephone, and push notifications. If it is difficult to notify each data subject individually, we will issue a public announcement in a reasonable and effective manner. Furthermore, we will proactively report the handling of information security incidents as required by regulatory authorities. 4. Security Reminder Please understand that due to technological limitations and the limitations of risk prevention, even with our best efforts to strengthen security measures, we cannot always guarantee 100% information security. You need to understand that the system and communication network you use to access the Nexusrealm Game service may experience problems due to circumstances beyond our control. Please be sure to keep your account, password, and other identity information safe. When using the Nexusrealm Game service, we will identify you through your account, password, and other identity information. If you disclose the aforementioned information, you may suffer losses and it may have adverse effects on you. If you discover that your account, password, and/or other identity information may have been or has already been disclosed, please contact us immediately so that we can take appropriate measures to avoid or mitigate related losses. V. How to Exercise Your Rights Related to Personal Information (I) Access, Copying, Transfer, Correction, Supplementation, and Deletion During your use of the Nexusrealm Game service, we will provide you with corresponding operation settings for managing your personal information based on the specific circumstances of the product, so that you can access, copy, transfer, correct, supplement, delete, or withdraw your relevant personal information. 1. You can view your basic account information (account avatar, nickname, and other personal information you choose to fill in, subject to product settings) and account history information (account level, achievements) in the Nexusrealm Game product you are using. You can correct or supplement your basic account information as needed. 2. If you have other needs for viewing, copying, transferring, correcting, supplementing, or deleting information, or if you have any questions or difficulties while using the corresponding product functions, you can log in to the Nexusrealm Game user "Nexusrealm Game User Personal Information Service Platform." We provide relevant operation guidelines and settings for you to operate independently. If you have any questions or difficulties during the operation, you can contact customer service, or you can choose to contact us through the feedback channels listed in the "How to Contact Us" section of this policy. We will handle your request promptly. Unless otherwise stipulated by laws and regulations, when you correct, supplement, or delete your personal information or apply to cancel your account, we may not immediately correct, supplement, or delete the corresponding information from the backup system. However, we will not process the relevant information again and will correct, supplement, or delete this information when the backup is updated. Once the relevant information is deleted or the account is canceled, it cannot be recovered. Please operate with caution. (II) Public Disclosure and Sharing Some functions of this product allow you not only to expand your social network but also to publicly share your relevant information with all users of this function. You can upload or publish information, and you can also respond to information uploaded or published by others. As long as you do not delete the information you have publicly disclosed or shared, the information may remain in the public domain. Even if you delete the shared information, the information may still be independently cached, copied, or stored by other users or third parties beyond our control, or retained in the public domain by other users or such third parties. If you publicly disclose or share information through the above channels, resulting in the leakage of your information, we will not be liable. Therefore, we remind you to carefully consider whether to publicly disclose or share your information through the above channels. (III) Account Cancellation We provide you with a way to cancel your account. Subject to compliance with our Terms of Service and relevant national laws and regulations, you can submit an account cancellation application in "My Account - Personal Profile - Cancel Nexusrealm Game Account". You can also contact us through the feedback channels listed in the "How to Contact Us" section of this policy, and we will respond as soon as possible. After your account is cancelled, we will cease providing you with all or part of our services and, upon your request, delete your personal information or anonymize it, unless otherwise stipulated by laws and regulations. Once relevant information is deleted or the account is cancelled, it cannot be recovered; please operate with caution. (IV) Changing the Scope of Authorization You can choose whether to provide us with personal information. You can change the scope of your authorization for us to continue collecting information or withdraw your authorization through various methods such as deleting information, disabling device functions, or cancelling your account. You can also contact us through the "Nexusrealm Game User Personal Information Service Platform" to withdraw your authorization. After withdrawing authorization, we will no longer be able to provide you with the services corresponding to the withdrawn authorization, nor will we process your corresponding information. However, your decision to withdraw authorization will not affect the information processing previously carried out based on your authorization. (V) Restricting Automated Decision-Making in Information Systems In certain business functions, we will make decisions based on non-human automated decision-making mechanisms, including information systems and algorithms (specific details are subject to the services and functions set in the product). If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us, and we will also provide appropriate remedies. (VI) Rights of Deceased Relatives If a Nexusrealm Game user unfortunately passes away, their close relatives can contact us through the contact information in the "How to Contact Us" section of this policy to exercise their legal rights regarding the deceased's relevant personal information. VI. Protection of Minors We recommend that any minor obtain the prior consent of their parents or other guardians (hereinafter referred to as "guardians") before participating in online activities. We will protect the relevant information of minors in accordance with the provisions of relevant national laws and regulations. We encourage guardians to guide minors in using Nexusrealm Game services. If you are a minor under the age of fourteen, please notify your guardian to read our "Nexusrealm Game Rules for the Protection of Children's Personal Information and Guardian's Instructions" together, and seek their consent and guidance before using Nexusrealm Game services and submitting personal information. If you are the guardian of a minor, you should carefully read this policy and the "Nexusrealm Game Rules for the Protection of Children's Personal Information and Guardian's Notice" before helping the minor register and use the Nexusrealm Game service. Decide whether you agree to this policy and the "Nexusrealm Game Rules for the Protection of Children's Personal Information and Guardian's Notice" and assist the minor in registering and using the service. VII. Revisions and Notifications To provide you with better service, we will revise the terms of this policy in a timely manner based on updates to the Nexusrealm Game service and relevant legal requirements. Such revisions constitute part of this policy. We will publish any changes to this policy on this page. For significant changes, we will also provide more prominent notifications (website announcements, push notifications, pop-up prompts, or other methods). Significant changes referred to in this policy include, but are not limited to: 1. Our service model has undergone significant changes. This includes the purpose of processing personal information, the types of personal information processed, and the ways in which personal information is used; 2. Our ownership structure has undergone significant changes. This includes changes in ownership due to business adjustments, bankruptcy, or mergers and acquisitions; 3. The main recipients of shared, transferred, or disclosed personal information have undergone significant changes; 4. Your rights regarding personal information processing and how to exercise them have undergone significant changes; 5. The department responsible for personal information security, contact information, and complaint channels have undergone significant changes; 6. Other significant circumstances or situations that may seriously affect your personal rights have occurred. Any modifications we make will prioritize your satisfaction. We encourage you to review our Privacy Policy each time you use the Nexusrealm Game service. We will send you service-related notices when necessary. If you do not wish to continue receiving our push notifications, you can request that we stop sending them. Specifically, you can follow the unsubscribe instructions in the SMS messages to request that we stop sending promotional SMS messages, or adjust your settings on your mobile device to stop receiving our push notifications; however, this does not apply to situations where we are legally required to send messages. VIII. How to Contact Us We have established a dedicated personal information protection department to protect your personal information in accordance with this policy. If you have any complaints or reports regarding personal information protection, or if you have any questions, comments, or suggestions regarding this policy, Nexusrealm Game's privacy practices, or matters related to your information, please contact our personal information protection staff by emailing nexusrealmgame@outlook.com. Generally, we will respond within fifteen business days of receiving your questions, comments, or suggestions and verifying your user identity. If you are not satisfied with our response, you may also file a complaint with a consumer protection agency or initiate legal proceedings in a court with jurisdiction. The provider of Nexusrealm Game services is TOPFOREST INNOVATIVE FASHION COMPANY LIMITED. Registered address: ROOM A5 7/F ASTORIA BUILDING, NO 34 ASHLEY ROAD, TSIM SHA TSUI, KL